Showing posts with label feedback. Show all posts
Showing posts with label feedback. Show all posts

Sunday, 21 July 2013

Customer Feedback

Oktavia Similan Liveaboard
Here is some feedback from two guests on Oktavia in late April. It's pretty typical of what people think of Oktavia.

Hi Paul
We had a great trip on the Oktavia. The crew  was very friendly and so was the owner who was also on the trip.
The boat was the best liveaboard I have been on in Thailand and the food was great.
The diving was exceptional with 15 dives 4 of them on Richelieu Rock which is one of the best dive sites in the world.
Thanks again for all your help,we had a fantastic time.
Thanks
Cliff and Anna

Tuesday, 26 March 2013

White Manta Liveaboard Review


White Manta has just finished it's second season in Thailand and is now on it's way round to Layang Layang. The feedback from White Manta guests is always excellent and it will be one of our top recommendations for next season. But book early because most trips were full months in advance this season. 

This feedback from Linda who was on the boat in February is typical:

Hello Paul!
The trip was AWESOME!!!!  The White Manta was beautiful, the staff wonderful, the food amazing!!! Oliver Fitch was our dive master and he was a delight.  Our room was roomy and very comfortable.  The diving was memorable.
I would highly recommend the White Manta!!

Thursday, 14 February 2013

South Siam III Feedback

South Siam 3 Liveaboard
Another happy customer back from the Similan Islands and Koh Bon last week :)


Dear Paul,
 
I just saw your mail.
 
First of all, i would like to thank you for recommending South Siam 3.
 
I had a fantastic experience on the boat, the crew was fantastic, excellent food and very clean environs on board. I had not really expected the liveaboard experience to be so nice.
 
I would especially like to mention my experience with Adam, my dive guide on the boat.
 
Adam is a BRILLIANT guy, very helpful, patient and considerate and highly confidence inspiring. His feedback to me on what i was doing right/wrong after every dive made me overcome my initial anxiety and i could learn quite a bit about buoyancy control and finning technique just by observing him. Adam knew all the dive sites pretty well and i was told by most other divers on the boat that i was able to see more things down there than any of them, and that was only because of Adam. He gets 5 Stars in my books, and i would definitely give the boat & Adam a very good review on Tripadvisor as well, soon.
 
Overall the boat was great and so were the people (other divers) on board, the food was the high point, always fresh and very tasty, with a lot of variety.
 
I will definitely go back on the boat again in the future and would also recommend the boat & Adam to all my diving friends & acquaintainces.
 
A large part of the credit for my fabulous trip also goes to you, for making all the formalities so easy and especially for recommending the boat.
 
Thanks again for your help.
 
Please pass on my regards to the boat's crew.
 
Wishing you the best Paul, and hope to see you whenever i go down to Phuket next.
 
Cheers Mate
Rahul Joshi

Thursday, 7 February 2013

Peter Pan Liveaboard Feedback

Another happy diver :)

Hey Paul,

Our trip on the Peter Pan liveaboard was awesome!

We had a really amazing adventure, doubled the amount of dives we had done and got way more comfortable diving.

I loved Sandra, who was our dive master. I just hope her ear is ok.
Rut and all of the entire staff on the boat were just wonderfully fun and professional.

I absolutely will recommend Peter Pan to anyone I talk to and maybe we will do the South trip one day.

We saw some great stuff. The most fish I have ever seen in my life. Not much on the big side, but that's ok.

Thanks again for being in quick contact with me everytime I emailed you.

I have no complaints.

And the cook on board was also incredible. Not only did he serve delicious food every day, he was extremely accomodating to my girlfriend's 
dietary restrictions at every meal. He always made something special just for her.

Thanks again!

Courtney

Saturday, 5 January 2013

Hallelujah Liveaboard Review

Hallelujah Similan Liveaboard from Khao Lak
This is the feedback from a recent (Dec 2012) guest on Hallelujah liveaboard:

Hi Paul,
I had a great time on board Hallelujah. The dive instructors made everything they could to show us the good stuff, and we had lots of fun together. The boat crew was really helpfun and friendly, and I loved the food. The cofee was not so good, and some of the dive equipment was not 100%. But after all, the trip exceeded my expectations, and I will not hesitate recommending the trip to my friends. I also hope I will have the opportunity to go again to the Similand Islands with your crew another time.
Best Regards, Thor

Hallelujah consistently gets good reviews. To be honest the feedback from all boats is coming back positive at the moment, probably because the diving in December has been so good. When divers see cool stuff underwater they tend to rate the boats higher, they also leave bigger tips to the crew.